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Management and Operation of Health Care Wiley Pathways Healthcare Management, 1st Edition Lombardi, Schermerhorn, Stouffer ISBN 978-0-471-79078-5, © 2007 Measuring Health Care: Using Quality Data for Operational, Financial, and Clinical Improvement Dlugacz ISBN 978-0-7879-8383-3, © 2006 Focused Operations Management for Health Services Organizations Ronen, Pliskin, Pass, Berwick ISBN 978-0-7879-8454-0, © 2006 Food Service Manual for Health Care Institutions, 3rd Edition Parker Puckett, American Society for Healthcare Food Service Administrators, Green ISBN 978-0-7879-6468-9, © 2005 Health Promotion in Practice Sheinfeld-Gorin, Arnold ISBN 978-0-7879-7961-4, © 2006 Training Manual for Health Care Central Service Technicians, 5th Edition ASHCSP (American Society for Healthcare Central Services Professionals) ISBN 978-0-7879-8244-7, © 2005 Cultural Competence in Health Care: A Practical Guide Rundle, Carvalho, Robinson ISBN 978-0-7879-6221-0, © 2002 Handbook for the New Health Care Manager, 2nd Edition Lombardi ISBN 978-0-7879-5560-1, © 2001 Staffing Management and Methods: Tools and Techniques for Nurse Leaders Fralic, AONE Series ISBN 978-0-7879-5536-6, © 2000 Managing Diversity in Health Care: Proven Tools and Activities for Leaders and Trainers Gardenswartz, Rowe ISBN 978-0-7879-4041-6, © 1998

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