Assessment Test.

Chapter 1. Identifying Personal Computer Components.

Chapter 2. Effectively Working with Personal Computer Components.

Chapter 3. Understanding Laptops and Portable Devices.

Chapter 4. Understanding Operating Systems.

Chapter 5. Understanding Basics of Installing, Configuring, Optimizing, and Upgrading Operating Systems.

Chapter 6. Identifying Operating System Troubleshooting and Diagnostic Procedures.

Chapter 7. Understanding the Basics of Printers and Scanners.

Chapter 8. Networking Fundamentals.

Chapter 9. Understanding Network Security Fundamentals.

Chapter 10. Identifying Safety and Environmental Issues.

Chapter 11. Understanding Professionalism and Communication.

Chapter 12. Working with Personal Computer Components.

Chapter 13. Working with Laptops and Portable Devices.

Chapter 14. Installing, Configuring, Optimizing, and Upgrading Operating Systems.

Chapter 15. Installing, Configuring, Optimizing, and Upgrading Printers and Scanners.

Chapter 16. Installing, Configuring, Optimizing, and Upgrading Network Systems.

Chapter 17. Installing, Configuring, Upgrading, and Optimizing Security Systems.

Glossary.

Index.