Job-based Certs Becoming the Norm: Microsoft (Desktop Technician, Technology Specialist), CompTIA (IT Technician, Technical Support Technician) and others moving towards job-based certifications.
Building Upon Strong Sybex Brand: Perfect complement to PC hardware and troubleshooting books, including the best-selling CompTIA A+ Study Guide, 4th Edition (ISBN: 0470-0480301).
Education Through Experience: Written in a "Year in the Life of a PC Technician" approach. Covers many of the tasks PC technicians must perform on a day-to-day basis.