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Restaurant Service Basics, 2nd Edition
Sondra J. Dahmer,
Eden Prairie, Minnesota
Kurt W. Kahl,
Madison, Indiana
ISBN: 978-0-470-10785-0
©2009
208 pages
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Description
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An excellent training tool for both hospitality programs and working restaurant managers, Restaurant Service Basics, 2nd Edition considers the entire dining experience in situations ranging from formal to casual. Step-by-step instructions guide readers through service functions. Different types of service ? French, American, English, Russia, Family-style, and Banquet ? are explained in detail, along with universally important safety, sanitation, and emergency procedures. This Second Edition features end-of-chapter projects that incorporate real-life situations, as well as enhanced coverage of point-of-service and other technology use in restaurants.
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