2. Equal Opportunity and the Legal Environment.

3. Building a Strategic Staffing Plan

4. Recruiting and Evaluating Prospective Employees

5. Interviewing and Making Selection Decisions

6. Training Employees

7. Assessing and Appraising Performance

8. Compensation Strategies and Practices

9. Designing and Administering Benefits

10. Developing Employee Relations

11. Managing Discipline and Employee Rights

12. Managing Workplace Health and Safety

13. Working with Organized Labor

Appendix A: Professional HR Certifications

Appendix B: Interviewing Candidates

Appendix C: Substance Abuse and Drug Testing

Appendix D: Useful HR Resources

Glossary

Index