Instructor's Resource Manual
The Instructor's Resource Manual contains learning objectives, chapter summaries, key term lists, lecture notes, suggested class activities, recommended additional resources, and solutions to in-text problems. The instructor's resource manual is available online at the book companion site.

PowerPoints
There are PowerPoint presentations for each chapter of the text. The PowerPoint slides are available online at the book companion site.

Test banks
Test banks (computerized and printed): There are tests for each chapter within the text, as well as a midterm, a non-cumulative final exam, and a cumulative final exam. The questions consist of multiple choice, true/false, and essay type questions which vary in level and range from basic problem-solving questions to creative-thinking problems. The test banks are available online at the book companion site.

Image gallery
The Image gallery allows you to print or download any of the images from the text to use in your class. The image galley is available online at the book companion site.

WebCT and Blackboard
Course pak/cartridge is available with this title, and it contains book-specific content purposely designed for use in either course management software.

Business Extra Select
Wiley's Business Extra Select program is a simple, integrated, online custom-publishing process that allows you to combine content from Wiley's leading business publications with copyright-cleared content from such respected sources as INSEAD, Fortune, The Economist, The Wall Street Journal, Harvard Business School cases, and much more. In just a few simple steps you can help your students make the connection between the concepts you teach in your class and their real-world applications!

Wiley Desktop Editions
Wiley Desktop Editions are innovative, digital versions of Wiley's leading textbooks, developed in partnership with VitalSource Technologies. Students buy this Desktop Edition for approximately 40% off the price of the printed text, without sacrificing the benefits commonly associated with the printed text. Wiley Desktop Editions offer students numerous additional features that are not available with other e-text solutions:

• Price: 40% off the retail price of the printed book.
• Permanence:These are NOT subscriptions; students download Wiley Desktop Editions to their computer desktops, and they own it for life.·
• Portability: Once the VitalSource Bookshelf is installed and the Wiley Desktop Edition is downloaded to the computer desktop, students have instant access to all of the content—without an Internet connection. They can also print out the sections they prefer to read in hard copy.
• Personalization: From highlighting their e-text to taking and sharing notes, students can easily personalize their Wiley Desktop Edition as they are reading or following along in class.

Blackboard
A Blackboard course cartridge is available with this title. Blackboard course cartridges contain book-specific content purposely designed for use in Blackboard's easy-to-use software.
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WebCT
A WebCT e-Pack is available with this title. Wiley e-Packs contain fully customizable course materials specifically designed for use with WebCT's software.
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Chapter pre-tests
Chapter pre-tests are pre-reading assessment tools in multiple-choice and true/false format. They introduce chapter material and help students get an idea of what they know and where they need to focus their efforts. The pre-tests are available online at the book companion site.

Chapter post tests
Chapter post tests should be taken after students have completed each chapter. They include all of the questions in the pre-tests, so that students can see how their learning has progressed and improved. The post tests are available online at the companion site.

Wiley Desktop Editions
Wiley Desktop Editions are innovative, digital versions of Wiley's leading textbooks, developed in partnership with VitalSource Technologies. Students buy this Desktop Edition for approximately 40% off the price of the printed text, without sacrificing the benefits commonly associated with the printed text. Wiley Desktop Editions offer students numerous additional features that are not available with other e-text solutions:

• Price: up to approximately 40% off the retail price of the printed book.
• Permanence:These are NOT subscriptions; students download Wiley Desktop Editions to their computer desktops, and they own it for life.·
• Portability: Once the VitalSource Bookshelf is installed and the Wiley Desktop Edition is downloaded to the computer desktop, students have instant access to all of the content—without an Internet connection. They can also print out the sections they prefer to read in hard copy.
• Personalization: From highlighting their e-text to taking and sharing notes, students can easily personalize their Wiley Desktop Edition as they are reading or following along in class.