Part Two: Business Etiquette
Chapter 4: Business Etiquette, Protocol and Entertaining: On Your Home Turf
Chapter 5: Business Etiquette, Protocol and Entertaining: Out of Town or Country

Part Three: Codes of Conduct
Chapter 6: Codes of Conduct in the Office: Clients, Suppliers and Planners
Chapter 7: Codes of Conduct on Site: Clients, Suppliers and Planners
Chapter 8: Codes of Conduct on Site: Event Planning Crisis Management
Chapter 9: Event Planning Ethics, Etiquette and Essentials A-Z
Chapter 10: Event Planning Dos and Don'ts: How to Develop In-Office and On-Site Ethics and Business Etiquette Policies