Preface.

Chapter 1: Introduction.

Chapter 2: How people make decisions involving multiple objectives.

Chapter 3: Decisions involving multiple objectives: SMART.

Chapter 4: Introduction to probability.

Chapter 5: Decision making under uncertainty.

Chapter 6: Decision trees and influence diagrams.

Chapter 7: Applying simulation to decision problems.

Chapter 8: Revising judgments in the light of new information.

Chapter 9: Biases in probability assessment.

Chapter 10: Methods for eliciting probabilities.

Chapter 11: Risk and uncertainty management.

Chapter 12: Decisions involving groups of individuals.

Chapter 13: Resource allocation and negotiation problems.

Chapter 14: Decision framing and cognitive inertia.

Chapter 15: Scenario planning: an alternative way of dealing with uncertainty.

Chapter 16: The analytic hierarchy process.

Chapter 17: Alternative decision-support systems.

Suggested answers to selected questions.

Index.