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Hotel Front Office Simulation Workbook with CD-ROM
Sheryl F. Kline,
Purdue Univ., West Lafayette, Indiana
William Sullivan,
Widener Univ., Chester, Pennsylvania
ISBN: 978-0-471-20331-5
©2003
144 pages
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Hallmark Features
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- Can accompany ANY front office operations or hotel management textbook.
- Accompanying CD-ROM introduces the student to the operation of the front office of a hotel using hotel simulation software.
- Workbook covers complete front office operations including reservations, check-in, posting, check-out and night audit functions.
- Exercises and case studies in the workbook allow students to utilize analytical skills to solve problems.
- Complete instructor's package of lesson plans, solutions for cases, team projects, homework assignments and PowerPoint slides.
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