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Hotel Front Office Simulation Workbook with CD-ROM
Hotel Front Office Simulation Workbook with CD-ROM
Sheryl F. Kline, Purdue Univ., West Lafayette, Indiana
William Sullivan, Widener Univ., Chester, Pennsylvania
ISBN: 978-0-471-20331-5
©2003
144 pages
INSTRUCTORS
STUDENTS
TITLE INFORMATION
Description  |  Author Info  |  Table of Contents  |  Detailed Contents  |  Hallmark Features  |  Supplements
Table of Contents
Introduction
  1. Reservations
  2. Registration
  3. Customer Service Topics and Posting
  4. Night Audit
 

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