A first in the important new field of crisis leadership, Ian Mitroff's new text presents a comprehensive, integrated framework that shows how, where, and why various corporate functions, such as legal, security, manufacturing, finance, and public affairs, work together to respond to crises and minimize their occurrence and impact on the organization.

Throughout, the emphasis is on preventing problems before they happen, rather than putting the best possible spin on crises after they happen. The result is a text that helps students understand the multitude of factors and forces that need to be considered to implement effective, proactive leadership.