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Hallmark Features
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- The text presents a systematic, behavioral model that underlies crisis management, showing which personality functions are required for managing and preparing for major crises.
- The book discusses the extreme importance of Emotional IQ in handling, responding, and preparing for any crisis.
- Crisis Leadership presents the findings from new national surveys and new concrete, easy-to-understand models for implementing programs of proactive leadership.
- The combination of models—including a comprehensive look at what happens before, during, and after a crisis—creates a truly integrated and systematic approach.
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