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Crisis Leadership : Planning for the Unthinkable
Crisis Leadership : Planning for the Unthinkable
Ian Mitroff, Univ. of Southern California
ISBN: 978-0-471-22918-6
©2004
144 pages
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Description  |  Author Info  |  Table of Contents  |  Detailed Contents  |  Hallmark Features
Table of Contents

    Preface
    Part 1: Issues and Problems
  1. Introduction—People, Technologies, and Crises
  2. The Failure of Conventional Thinking
  3. The Failure of Conventional Organizations
  4. The Failure of Conventional Responses
  5. The Rise of Abnormal Accidents: A Brief History of Crises

    6. Part 2: Responses and Solutions
  6. The Different Languages of Managers and Executives: The Personalities of Individuals
  7. The Personalities of Organizations
  8. Crisis Management and the Myers-Briggs
  9. The Role of Conflict in Crisis Leadership
  10. An Expanded View of Signal Detection
  11. Thinking the Absurd
  12. The Vital Importance of Spirituality in Crisis Leadership

 

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