• Boxed coverage of Teams, Internet, Ethics & Security in every chapter
• One of each in every chapter, for a total of four TIES boxes per chapter
• Instead of covering these important topics in a chapter relegated to the end of the book, these topics are integrated throughout to highlight their importance and make connections to relevant topics within the chapters.

Field Guides

• 1- Hardware 2- Software 3- Networking 4- SQL, Logical Modeling, and XML
• Expanded coverage of these topics to provide more technical detail for those who want it.
• Field guide icons appear in the margins of the text to alert the reader that more detailed technical information can be found in the field guides.

Software Application Exercises

• Asks students to solve a series of related exercises using word processing, spreadsheet, presentation, database and Internet software

Voice of Experience

• Q&A session with a recent college graduate using information systems in a variety of business environments
• Provide motivation by showing how material learned in the chapter can be used in the business world

Knowledge Work boxes

• Scattered throughout the chapters
• Pose critical thinking questions about the topic just covered

• Allow students an opportunity to think critically and relate the material to their own experience or examples

Quick Tests

• Short quizzes at the end of each major section
• An opportunity for students to test their understanding of the material in that section

Student ROI (Return on Investment)

• Provides a list of the key takeaways that will be understood after reading the chapter (or the return on investment of reading time). 
• These key points are summarized at the end of chapter in the Student ROI Summary section

Case Studies

• Short descriptions of well-known company’s use of information systems at the end of each chapter
• Case questions are included with the Case Study

Team Activity

• Provides an opportunity for the student to work as a team to carry out an activity pertaining to the chapter material