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Detailed Contents
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Foreword.
Preface.
AN INTRODUCTION TO ENTERPRISE SYSTEMS.
Information Systems, Organizations, and Integration.
Silos, Mousetraps, and Islands: A Chronicle of Information Systems in Organizations.
The Challenge of Integration.
A NEW ENVIRONMENT FOR ENTERPRISE SYSTEMS.
Let's Get Horizontal: Toward a Process View of Organization.
The Relentless Distribution of Information Technology.
Data at the Core of the Enterprise.
The Architecture of an Enterprise System.
BUILDING ENTERPRISE SYSTEMS.
Planning for Enterprise Systems.
The Design of Enterprise Systems.
Realizing and Operating Enterprise Systems.
People in Enterprise Systems.
EXTENDING ENTERPRISE SYSTEMS.
Integrating Backward: Extending the Supply Chain.
Integrating Forward: Meeting Demand and Managing Customers.
Integrating Upward: Supporting Managers and Executives.
Glossary.
Index.
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