Preface.

About the Authors.

Chapter 1: Introduction.

Chapter 2: What to Measure.

Chapter 3: The Value of Availability.

Chapter 4: The Politics of Availability.

Chapter 5: 20 Key High Availability Design Principles.

Chapter 6: Backups and Restores.

Chapter 7: Highly Available Data Management.

Chapter 8: SAN, NAS, and Virtualization.

Chapter 9: Networking.

Chapter 10: Data Centers and the Local Environment.

Chapter 11: People and Processes.

Chapter 12: Clients and Consumers.

Chapter 13: Application Design.

Chapter 14: Data and Web Services.

Chapter 15: Local Clustering and Failover.

Chapter 16: Failover Management and Issues.

Chapter 17: Failover Configurations.

Chapter 18: Data Replication.

Chapter 19: Virtual Machines and Resource Management.

Chapter 20: The Disaster Recovery Plan.

Chapter 21: A Resilient Enterprise*.

Chapter 22: A Brief Look Ahead.

Chapter 23: Parting Shots.

Index.