Wiley Publishers Since 1807   Shopping Cart  Shopping Cart  My Account  Help  Contact Us  
Home Technology Solutions Who's My Rep About Wiley
 
Product Search
Home > Hospitality and Culinary Arts > Hospitality > Hotel & Lodging Management
Hotel Management and Operations, 4th Edition
Hotel Management and Operations, 4th Edition
Denney G. Rutherford
Michael J. O'Fallon, Washington State University
ISBN: 978-0-471-47065-6
©2007
496 pages
INSTRUCTORS
STUDENTS
TITLE INFORMATION
Description  |  Author Info  |  Table of Contents  |  Detailed Contents  |  Hallmark Features  |  Sample Chapters  |  Supplements
Table of Contents
Contributors.

Acknowledgments.

1. OVERVIEW.

2. ORGANIZATION.  

3. GENERAL MANAGERS: A VIEW AT THE TOP.

4. OPERATIONS: ROOMS.

5. OPERATIONS: HOUSEKEEPING, ENGINEERING, AND SECURITY.  

6. FOOD AND BEVERAGE DIVISION.

7. MARKETING AND ASSOCIATED ACTIVITIES.

8. FINANCIAL CONTROL AND INFORMATION MANAGEMENT.

9. HUMAN RESOURCES POLICY MANAGEMENT.  

Printer-ready version of this page E-mail a friend about this product

Copyright © 2000-2008 by John Wiley & Sons, Inc. or related companies. All rights reserved. Please read our Privacy Policy