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Operations, Strategy, and Technology: Pursuing the Competitive Edge
Robert H. Hayes,
Harvard University
Gary P. Pisano,
Harvard University
David M. Upton,
Harvard University
Steven C. Wheelwright,
Harvard University
ISBN: 978-0-471-65579-4
©2005
400 pages
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Description
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Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."
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