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Operations Management: Quality and Competitiveness in a Global Environment, 5th Edition
Roberta S. Russell,
Virginia Tech
Bernard W. Taylor,
Virginia Tech.
ISBN: 978-0-471-69209-6
©2006
832 pages
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Instructors -- This title is available with WileyPLUS, a technology solution that contains an online version of this textbook, homework management tools, interactive presentation resources, and more. Learn more about WileyPLUS.
Students -- if your instructor requires WileyPLUS, buy it here and save.
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Description
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Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business.
Russell and Taylor recognize that many students struggle with the quantitative material in their Operations Management course. That's why their text offers extensive collection of exercises and solved problems, along with outstanding problem-solving support, including WileyPLUS. WileyPLUS links problems from the book to relevant sections in an online version of the text, and provides opportunities for practice and a quantitative survival guide.
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