Derek Torres is the founder and principal of dct solutions, a technical communications consultancy based in Chicago, Washington DC and Paris that serves clients around the world. He has over 8 years experience as a technical communicator in the software industry, both in the United States and in Europe. He is a contributor to a leading technical communication magazine and a columnist for a technical writing web site; Derek has also written countless user reference, installation guides, white papers and marketing collateral for the information technology sector. Derek has used Microsoft’s operating systems since the days of DOS 3.0 and writes almost exclusively for the Windows XP platform.