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Detailed Contents
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Foreword.
Preface.
GETTING ACQUAINTED WITH ONLINE COMMUNITIES.
Introduction.
Community Tours.
Sociability: Purpose, People, and Policies.
Usability: Tasks, Users, and Software.
Research Speaks to Practice: Interpersonal Communication.
Research Speaks to Practice: Groups.
DEVELOPING ONLINE COMMUNITIES.
Community-Centered Development.
Selecting Software.
Guidelines: Sociability and Usability.
Assessing Needs and Evaluating Communities.
Development Case Studies.
Looking to the Future.
References.
Index.
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