The second edition is enhanced with exhibits, activities, instruments, and case studies. This indispensable guide will help apply each phase of a popular emerging change making model. The editors, themselves leaders in the field of OD, include applied research and insights from a wide variety of well-known practitioners and academicians. A comprehensive resource, included is an instructor's guide, ever expanding materials on the Web, PowerPointÔ slides and supplemental materials on the companion CD-ROM.