Consultation: An Expanding Process.

Phases in Consulting.

Interventions: Making Decisions and Ensuring Quality.

Consultant Roles.

Ethical Dilemmas and Value Guidelines.

Designing Participative Learning.

Diagnostic Analysis, Progress Assessment, and Evaluation.

Examples of Consultation in Action.

Guidelines for International Consulting.

Skills, Competencies, and Professional Development.

The Consultant As Change Facilitator.

Implications for the Future of Consulting.

Annotated Bibliography.